Terms & Conditions

Kiwi House Swap Limited – Terms and Conditions

Welcome to Kiwi House Swap Limited! These Terms and Conditions (“Agreement”) govern your use of our services. Please read them carefully before proceeding with any house swap arrangements. By using our services, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By using our platform, you agree to these Terms and Conditions, including any future modifications. If you do not agree with any part of these terms, please refrain from using our services.

2. User Eligibility

You must be at least 18 years old and have the legal capacity to enter into agreements to use our Services. If you are using the Services on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. House Swap Listings

Kiwi House Swap Limited provides a platform for users to list their properties for potential house swaps. While we strive for accuracy, we cannot guarantee the accuracy, completeness, or suitability of any listing. Users are solely responsible for verifying the details of properties they are interested in swapping with.

4. User Responsibilities

You agree to use our platform responsibly and not to engage in any fraudulent, deceptive, or harmful activities. You are responsible for ensuring the accuracy of your listing information and for the proper maintenance and care of your property during any house swap arrangement.

5. Communication

Our platform facilitates communication between users. You agree to use this feature for the purpose of discussing potential house swap arrangements and to conduct yourself in a respectful and professional manner. Any misuse of the messaging system is strictly prohibited and will lead to termination of your membership without refund.

When using our private messaging, video chat, and audio chat services, you agree to the following:

  • You will use the Services only for lawful purposes to arrange house swaps and in accordance with these Terms.
  • You will not transmit, distribute, or upload any content that is unlawful, harmful, defamatory, obscene, offensive, invasive of privacy, or otherwise objectionable.
  • You will not engage in any activity that could harm, disrupt, or interfere with the functionality of the Services or the experience of other users.
  • You will not impersonate another person or entity or falsely represent your affiliation with any person or entity.
  • You will not use the Services to collect, store, or disclose personal information of other users without their consent.
  • You will not engage in any activities that violate the privacy or security of other users, including sharing explicit content without consent.
  • 7. TerminationWe reserve the right to suspend, terminate, or restrict your access to the Services at our discretion if we believe you have violated these Terms or if your use poses a risk to the Website or other users.

6. User Content

You retain ownership of any content, messages, videos, or audio recordings you share through the Services. By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, distribute, and display such content for the purpose of providing and improving the Services.

7. Security

While we implement reasonable security measures to protect your data, you acknowledge that no transmission of data over the internet is completely secure. You are responsible for safeguarding your account credentials and notifying us immediately of any unauthorized use of your account.

5. House Swap Arrangements

House swap arrangements are made between users directly. Kiwi House Swap Limited provides an introductory service only and is not a party to these arrangements and does not assume any responsibility for the outcome of a house swap. Users are encouraged to discuss and agree upon terms, dates, and any other relevant details such as insurance cover before finalising any agreement.

Kiwi House Swap Limited is not a party to any user agreements. It does not function as a referrer or booking agent and does not offer related services. Kiwi House Swap does not have control over user behaviour, as well as behaviour of other users on the Website. Kiwi House Swap Limited renounces all liability as outlined in these Terms.

Any arrangements, including exchanges between Users, are solely the responsibility of those Users. This is clearly and explicitly distinct from the Owner’s agreement with Kiwi House Swap Limited.

6. Cancellations and Disputes

Users are responsible for communicating and resolving any disputes or cancellations regarding house swap arrangements. Kiwi House Swap Limited is not liable for any disputes that may arise and is not responsible for any losses or damages incurred due to a cancellation.

7. Termination

We reserve the right to suspend, terminate, or restrict your access to the Services at our discretion if we believe you have violated these Terms or if your use poses a risk to the Website or other users. You will not receive a refund of your membership fee in this instance.

8. Privacy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property

The content on our platform, including text, images, and logos, is owned by Kiwi House Swap Limited and protected by copyright and other intellectual property laws. Users are not allowed to reproduce, distribute, or modify any content without prior written consent.

9. Limitation of Liability

Kiwi House Swap Limited is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, even if advised of the possibility of such damages.

9. Disclaimer of Warranty

The Services are provided “as is” and “as available.” We do not warrant that the Services will be uninterrupted, error-free, or secure. You use the Services at your own risk.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our platform. Your continued use of our services after such changes constitutes your acceptance of the modified terms.

By using Kiwi House Swap Limited’s services, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at info@kiwihouseswap.com.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [New Zealand], without regard to its conflict of law principles.

12. Contact Information

If you have any questions or concerns about these Terms or the Services, please contact us at info@kiwihouseswap.co.nz.

By using our website, private messaging, video chat, and audio chat services, you agree to abide by these Terms and our Privacy Policy. Thank you for choosing Kiwi House Swap.

Last updated: August 22, 2023

Kiwi House Swap Newsletter

Stay up to date with New Member Listings & Latest Swap Requests

Name(Required)